1. Orders are processed only after payment confirmation.

  2. Shipping charges are calculated based on the delivery location and order value.

  3. Orders are dispatched within the estimated processing time, subject to stock availability.

  4. Delivery timelines may vary depending on the destination and courier service.

  5. Customers will receive order updates via WhatsApp, SMS, or email whenever available.

  6. Please ensure the shipping address and contact details are accurate while placing your order.

  7. We are not responsible for delays caused by courier services, weather conditions, government restrictions, or unforeseen circumstances.

  8. Delivery is available only to locations where the transportation of firecrackers is legally permitted.

  9. Customers must inspect the package upon delivery and report any damage or missing items within 24 hours.

  10. For shipping-related queries, contact us at support@vjpyrotech.com or WhatsApp +91 98944 19909.